Privacy Policy

Introduction

ClearPlate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our waitlist
• Contact us with inquiries
• Use our food tracking features

This information may include your name, email address, phone number, and other contact details.

Health and Usage Data

To provide our core services, we collect:

• Food and meal photos you upload
• Skin condition photos and logs
• Dietary preferences and restrictions
• Breakout tracking data
• App usage patterns and preferences

Automatically Collected Information

When you access the Service, we may automatically collect:

• Device information (type, operating system, unique device identifiers)
• Log data (access times, pages viewed, IP address)
• Location data (with your consent)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Analyze your food intake and skin patterns to provide personalized insights
• Generate your personalized Skin Safety Scores
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., hosting, analytics, customer support).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at the information provided below.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.